General FAQs

General FAQs

SC-605-3-SYS002-001C
  • Q1.
    What are the system requirements for completing and submitting this form?
    Ans

    You only need to use Internet browsers commonly installed on desktop computers and mobile devices to complete and submit this electronic form.

  • Q2.
    What should I do if I have enquiries about the form that I have submitted?
    Ans

    When you have successfully submitted the form, an acknowledgement receipt with submission date / time and transaction reference number will be displayed on your screen. For any enquiries about the application, please contact the corresponding government bureau / department / organisation by quoting the transaction reference number for follow up.

  • Q3.
    Can I save the form being filled-in so that I can come back later to continue the form filling process?
    Ans

    If this form allows you to save the filled-in date temporary, you can save the data you have inputted to your computer or mobile devices (For iOS and iPadOS mobile devices, please select the built-in Safari browser in order to use the form saving feature.) and provide a password to protect the saved data. The saved data file will have a file extension of .gfd.zip. Please ensure that the file should be kept at a secure location and keep the password to yourself.

Last Update: 2025-01-01